Refund policy

Refund Policy

100-Day Risk-Free Trial

We want you to love your new light. That's why every Clarity comes with a 100-day risk-free trial.

Take your time. Use it for reading, crafting, or whatever brings you joy. If you're not completely happy within 100 days, simply let us know. We'll refund you in full, including your original delivery charge, and cover the return postage too.
No questions. No quibbles.

 

Tip: Hold onto the original packaging so you can return it safely and easily if needed.

 

How to Start a Return
Email us at info@morningtonstudio.com with your:
  • Name
  • Order number
  • Reason for return (optional, but it helps us improve)
We will then organise a collection. Please don't send items back without contacting us first, we want to make the process as smooth as possible.

 

Damages or Issues
If your order arrives damaged, defective, or incorrect, let us know straight away and we'll make it right.

Refunds
Once we receive your return, we'll process your refund within 2–5 working days to your original payment method. Your bank may take a few extra days to show the funds, but rest assured, it's on its way.

Questions? Email us at info@morningtonstudio.com